An introduction to critical concepts of lab management, including leadership theory, management principles, human resource management, financial management, quality management, and laboratory operations.
1. Develop protocols for quality assurance, including: a. monitoring and evaluating the quality of the testing process of each test to be performed b. standards for maintaining acceptable test methods c. equipment, reagents and materials d. guidelines for procedure manuals e. establishment and verification of test performance specifications f. calibration and control procedures g. corrective actions to be taken when problems arise h. quality control records 2. Apply the basic principles of management to the laboratory setting in a laboratory design project. 3. Implement CLIA and OSHA regulations by determining the appropriate complexity model, requirements, and personnel standards. 4. Discuss personnel issues including professional behavior, job experiences, communication styles, and performance review. 5. Evaluate personnel relations problems and suggest possible solutions. 6. Develop an efficient and cost-effective laboratory model using the following tools: workflow analysis, turn around time, workload (staffing), cost analysis, and instrument evaluation. 7. Prepare a laboratory budget, including direct and indirect costs, when provided with specific laboratory situations. 8. Analyze issues of point-of-care testing including cost analysis, turn-around-times, and test precision and accuracy. 9. Apply the concepts of Total Quality Management (TQM) to a laboratory setting. 10. Write a laboratory procedure according to specified guidelines. 11. Develop measurable educational objectives and discuss their importance in curricular development.
Focuses on Lab Operations and Management from the MLS perspective