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Mar 22, 2016 by Candice Johnson (candicej)
HSML 6269 : Quality and Performance Improvement
Tue, 22 Mar 2016 09:07:48 GMT
Mon, 19 Oct 2015 16:11:34 GMT
Catalog Pages referencing this course
Health Services Management and Leadership (HSML)
Programs referencing this course
HAOEP-MHA: Health Administration, Online/Executive Program
Other Courses referencing this course
In The Catalog Prerequisites:
HSML 6280 : Health Law and Policy
HSML 6281 : Systems Thinking and Learning
In The Catalog Description:
HSML 6283 : Organization Research Project II
Milken Institute School of Public Health
Health Policy and Management (HPM)
Long Course Title
Quality and Performance Improvement
Short Course Title
Quality & Performance Improve
Number of Credits
Default Grading Method
Limited to Master of Health Administration degree students
Repeatable for Credit?
Frequency of Offering
Are there Course Equivalents?
Are Fees Applicable?
Explanation and Description of Fees
Are Additional Resources Required?
Explanation of Additional Resources
Justification for Additional Resources
Describe any Sources of Additional Funding
Theory of quality and performance improvement in health services organizations and systems. Emphasis on the Deming method of continuous quality improvement (CQI). Lean; Six Sigma; IHI quality improvement program; Baldrige criteria; patient safety; and quality tools
1. Apply the Deming method of continuous quality improvement as applied in HSOs 2. Discuss the contributions to quality and performance improvement (Q/PI) by quality theorists such as Juran, Crosby, Shewhart, and Taguchi 3. Comprehend and apply process variation concepts to the work of managers 4. Employ the basic tools and techniques of quality improvement 5. Describe the uses of quality improvement frameworks such as Lean, Six Sigma, and Baldrige to improve productivity 6. Understand and leverage the operational applications of Q/PI in an HSO 7. Sharpen written and oral communication skills
Uploaded a Course Syllabus
eMHA - Module 6 Syllabus 20150512.docx
Explanation of how the course differs from similar GW courses
Course Reviewer Comments
Fri, 17 Jul 2015 18:26:10 GMT
updated department to Health Policy and Management